Blog

Stay up-to-date on the latest improvements we’ve made to Spoonfed, and read our take on catering news and trends from around the world. Some food for thought...

Latest Posts

by Willie Biggart

To catering managers across the land - ‘Happy New Year?’

Apologies that, *‘Happy New Year?’* for the moment at least, is a question rather than being a genuine wish. Perhaps, if you are a catering manager, you can understand more than most why the question mark is required. The list of things being still worked through at the end of 2021 is never far from our minds...…

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by Martin Boyd

‘Stick or Twist’ in the Bounceback?

Stick or twist?’ What happens when you remove those tech solutions which told customers you were Open for Business?…

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by Martin Boyd

Customer Service - Core or Bolt-on?

SaaS - the clue is in the name! When we do a sales pitch with Spoonfed we don’t hold back on telling potential customers how much our customer service is appreciated. We’re convinced that customer service is not a little bonus or a nice touch if possible? Don’t be fooled into that sort of thinking.…

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by Martin Boyd

Gaps In Your Thinking?

With the workforce returning, the catering industry has naturally had to fill the gaps in their teams, to bring back colleagues and look for new staff. There are gaps - but let’s think about how some of these can be filled with some innovation...…

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by Martin Boyd

Traditional Thanksgiving Meals – but is how they are ordered stuck in the past?

It may seem slightly jarring to bring ‘tech solutions’ into the conversation about traditional Thanksgiving meals, with family and friends eating together. However, it was moving away from the traditional into the innovative which brought a much welcomed silver lining at that stage...and 2021 will be no different.…

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by Willie Biggart

4 (or is it 6?) Reasons Universities and Colleges are knocking on our door

Some silver linings are easier to pick out than others…the interest from catering teams in Universities and Colleges across UK, Ireland and USA is certainly one which stands out for us at the moment. It’s been incredibly encouraging for us all...but what has led them to our door?…

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by Martin Boyd

Group Ordering: some watch their waist - others watch their waste.

Group Ordering: some watch their waist - others watch their waste.The popularity of Group Ordering has grown hand in hand with the growth in online food ordering.However, this popularity - the…

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by Willie Biggart

Staffing Stress needs a Solution

The issue of staff shortages was something which had been raised as a concern during the Brexit debates. There seems no doubt that the reality of these concerns have now been exacerbated by the pandemic with reports of 9 out of 10 contract caterers facing shortages this year.…

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by Martin Boyd

Name Dropping

Let me casually drop into conversation then, that in the last few months Spoonfed has seen the caterers in 3 of the World’s Top 10 universities* choosing to onboard our catering software system. A shocking piece of name dropping - or is it good news all round?…

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by Martin Boyd

What’s next? Have your Cake and Eat it too?

In the last 18 months many caterers have taken hefty blows to their businesses. Many have only survived because they were able and willing to innovate in order to reach their (new?) customer base. But what is next? It’s great to see the excitement on social media as events start up again, staff come back from furlough and customers arrive to be wined and dined. Will your business go back to what it knew best? Why not have both? Having your cake and eating is possible - with the right tools!…

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