Blog

Stay up-to-date on the latest improvements we’ve made to Spoonfed, and read our take on catering news and trends from around the world. Some food for thought...

by Alistair Coats

Customer Feedback in Spoonfed

We love getting feedback from Spoonfed users and hearing how our software is making a difference. Feedback lets you know what is most valued, and what you can improve in your service

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by Alistair Coats

Spoonfed releases 'Group Ordering'

Spoonfed has just launched a ‘Group Ordering’ feature, making it possible for multiple people to make a specific catering request as part of a larger order. It’s going to make a huge difference for caterers looking to build their customer base and deliver their food to offices

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by Alistair Coats

Catering in 2018 - Getting delivery right

In last week’s blog I wrote about the tough business environment caterers are predicted to see in the early months of 2018. This week I read that while businesses will suffer from rising supplier prices, they will struggle to pass these costs onto the customer

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by Alistair Coats

How customer feedback and tech can change everything

In 2009, a video of Domino’s employees making pizzas with contaminated ingredients went viral. Some thought that a recovery for the 50-year old company was impossible. Since then, the share price has consistently risen

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by Alistair Coats

Spoonfed now has 'Multi-Serve'

There’s a great new feature in Spoonfed called ‘Multi-Serve’. With multi-serve, multiple orders that are going to the same address at different times of the day can be stored in one order. So breakfast, lunch and afternoon tea can be grouped together

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by Willie Biggart

'Work smarter, not harder' says CEO of Institute of Hospitality

We recently read a great article on The Caterer website, written by Peter Ducker, Chief Executive at the Institute of Hospitality. The article details the importance of businesses ‘working smarter, not harder’

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by Alistair Coats

Software Update - More Menu Control

What's new? We’re rolling out a software update today that will give you more control over menus in Spoonfed. You will now have the ability to specify the dates and/or time ranges that your menus are available

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by Willie Biggart

New Invoicing Module

Just released - we're delighted to say that Spoonfed's brand new Invoicing Module has now been released. Our most requested addition is now live

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by Willie Biggart

Spoonfed Update

We’d like to let you know about some changes and new features just released on Spoonfed. As with all changes, we want to make your business more profitable and your working life that bit easier. We hope this is another step along this road

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by Willie Biggart

Getting Through the Food Allergy Challenge

Do you know your crustacean from your mollusc

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by Bobby Hill

Discounting

Customers often want more for less! When a Customer asks for a discount, always be prepared. Have a script! If you don't know what to say, you'll end up conceding something you shouldn't

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by Willie Biggart

New Diary Feature

Spoonfed has today released a new Diary feature to help our Customers keep track of their business - see the points of stress on your business in the coming week and plan for them

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by Willie Biggart

Allergens Are Coming

New EU rules (REGULATION (EU) No 1169/2011) in the UK concerning the provision of information on allergens will affect caterers and restaurants on 13 December 2014 for the first time

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