“Brand visibility, fresh content and a slick digital ecosystem will make or break chances of success, now more than ever” Does this type of advertising resonate, inspire, or make your stomach lurch? All you ever wanted to do was to see people enjoying the amazing food you had created!…

It's dirty, unhealthy and banned — and we look forward to its return! Has the catering world, which accelerated it’s already solid commitment to online, contactless ordering in 2020/21, taken this into account? Is there anyway for the caterer to include a ‘firm handshake’ in the ordering process?…

In a recent Arena webinar there were no crystal balls to be seen...and no hand-wringing either. Just a really open and helpful conversation by sector leaders.…

In recent weeks we have engaged in a number of 1:1 meetings with users with the aim of sharing with them our current roadmap and to hear from them - we wanted to understand not only their ‘joys’ but also be aware of the things that frustrated them - we all need to be appraised and to listen carefully to our customers. And what a refreshing initiative it has been.…

I think most workplaces now have one. The person who randomly announces how many steps they have taken that day. Their watch has alerted them to a milestone of some sort, sending a signal from their wrist directly to their mouth (no point in engaging the brain unnecessarily) to publicise this achievement. But there is a new kid on the block (it may well be the same kid to be honest) who will now announce how many calories are in their sandwich as they enter the info into their calorie counting app.…

Smaller catering teams, menu management issues, continuation of Covid secure service, changed workforce deployment, increased individualism in ordering and an expectation of a first rate user experience - all of these have become pressure points in the last 12 months. And each could be reasons for nervousness, depression and even defeatism. But we began determined to be confident and we certainly can be. But it needs to be credible confidence, not just confident for the sake of it. And it can be, with the knowledge that reading the signs and onboarding the correct tools, restaurants and caterers can begin to thrive again.…

For those of a certain age, the phrase ‘Tomorrow’s World’ may conjure up a 1970s TV programme, showcasing the next ‘new thing’: Electric cars, Mobile Phones, Compact Discs, touchscreens, HD (but it…

The ‘just get it out of the box and plug and play’ sales chat just isn’t in the real world. That you can have something complex with virtually no relationship, set-up or hand holding. Well, I’m just not buying it, and IT directors and catering managers shouldn’t either.…

Maybe I've just always been a ‘cup half full’ person but working with a growing team and acting now to be ready for things growing again is where I want to be...what about you? We’re not pretending it isn’t hard, but we’re not giving in either and are keen to talk with those who aren't just wishing, hoping and thinking about better days but are preparing for them.…

Studies have shown that flexible working and the control and choice therein brings with it a wide range of positive health outcomes. Being able to add catering into this mix of control and choice is now in the hands of office managers for everyone’s benefit.…