It may seem slightly jarring to bring ‘tech solutions’ into the conversation about traditional Thanksgiving meals, with family and friends eating together. However, it was moving away from the traditional into the innovative which brought a much welcomed silver lining at that stage...and 2021 will be no different.…

Some silver linings are easier to pick out than others…the interest from catering teams in Universities and Colleges across UK, Ireland and USA is certainly one which stands out for us at the moment. It’s been incredibly encouraging for us all...but what has led them to our door?…

Group Ordering: some watch their waist - others watch their waste.The popularity of Group Ordering has grown hand in hand with the growth in online food ordering.However, this popularity - the…

The issue of staff shortages was something which had been raised as a concern during the Brexit debates. There seems no doubt that the reality of these concerns have now been exacerbated by the pandemic with reports of 9 out of 10 contract caterers facing shortages this year.…

Let me casually drop into conversation then, that in the last few months Spoonfed has seen the caterers in 3 of the World’s Top 10 universities* choosing to onboard our catering software system. A shocking piece of name dropping - or is it good news all round?…

In the last 18 months many caterers have taken hefty blows to their businesses. Many have only survived because they were able and willing to innovate in order to reach their (new?) customer base. But what is next? It’s great to see the excitement on social media as events start up again, staff come back from furlough and customers arrive to be wined and dined. Will your business go back to what it knew best? Why not have both? Having your cake and eating is possible - with the right tools!…

Now that there is a desire to see ‘our people’ back in the office, there is a drive to make sure this is viewed as a ‘People First’ initiative. Perhaps this explains why there has been a certain shift in responsibility when it comes to taking the lead in how hospitality and catering orders are ordered and processed in businesses. Whereas it was often the facilities manager who might drive this, this is now being championed by those concerned with ‘client experience’ in the workplace.…

If I could give you the clearest of snapshots into the turbulent year Spoonfed has been through it would be summed up by comparing June 2020 with May 2021. Our implementation team is now powering through their busiest period to onboard these new clients. What happened?…

Are there key factors to the catering managers choosing Spoonfed? Lots - too many to lay out here. Their environment is pressurised with high expectations to deliver an exceptional culinary experience and to do all that with small teams and inadequate systems full of unnecessary admin. The long and the short of it is they want life to be easier - for everyone!…

There are a number of areas where the Pandemic has accelerated change in society - digital solutions in hospitality is one such. In the midst of the real and substantial challenges being faced catering managers can find that the pressure is relieved when technology is allowed to speak into the areas of how staff time is used hour by hour.…