Blog

Stay up-to-date on the latest improvements we’ve made to Spoonfed, and read our take on catering news and trends from around the world. Some food for thought...

Latest Posts

by Willie Biggart

Are You Ready!

If I could give you the clearest of snapshots into the turbulent year Spoonfed has been through it would be summed up by comparing June 2020 with May 2021. Our implementation team is now powering through their busiest period to onboard these new clients. What happened?…

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by Martin Boyd

Back to School!

Are there key factors to the catering managers choosing Spoonfed? Lots - too many to lay out here. Their environment is pressurised with high expectations to deliver an exceptional culinary experience and to do all that with small teams and inadequate systems full of unnecessary admin. The long and the short of it is they want life to be easier - for everyone!…

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by Martin Boyd

Don't Face The Battles Alone

There are a number of areas where the Pandemic has accelerated change in society - digital solutions in hospitality is one such. In the midst of the real and substantial challenges being faced catering managers can find that the pressure is relieved when technology is allowed to speak into the areas of how staff time is used hour by hour.…

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by Martin Boyd

Cutting Edge? Or Cutting Corners

“Brand visibility, fresh content and a slick digital ecosystem will make or break chances of success, now more than ever” Does this type of advertising resonate, inspire, or make your stomach lurch? All you ever wanted to do was to see people enjoying the amazing food you had created!…

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by Martin Boyd

Contactless ordering – can we shake on it?

It's dirty, unhealthy and banned — and we look forward to its return! Has the catering world, which accelerated it’s already solid commitment to online, contactless ordering in 2020/21, taken this into account? Is there anyway for the caterer to include a ‘firm handshake’ in the ordering process?…

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by Martin Boyd

Reopen Right - Webinar

In a recent Arena webinar there were no crystal balls to be seen...and no hand-wringing either. Just a really open and helpful conversation by sector leaders.…

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by Willie Biggart

I Tip My Hat

In recent weeks we have engaged in a number of 1:1 meetings with users with the aim of sharing with them our current roadmap and to hear from them - we wanted to understand not only their ‘joys’ but also be aware of the things that frustrated them - we all need to be appraised and to listen carefully to our customers. And what a refreshing initiative it has been.…

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by Martin Boyd

Stepping up to the Calorie Counter

I think most workplaces now have one. The person who randomly announces how many steps they have taken that day. Their watch has alerted them to a milestone of some sort, sending a signal from their wrist directly to their mouth (no point in engaging the brain unnecessarily) to publicise this achievement. But there is a new kid on the block (it may well be the same kid to be honest) who will now announce how many calories are in their sandwich as they enter the info into their calorie counting app.…

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by Martin Boyd

Confidence with Credibility

Smaller catering teams, menu management issues, continuation of Covid secure service, changed workforce deployment, increased individualism in ordering and an expectation of a first rate user experience - all of these have become pressure points in the last 12 months. And each could be reasons for nervousness, depression and even defeatism. But we began determined to be confident and we certainly can be. But it needs to be credible confidence, not just confident for the sake of it. And it can be, with the knowledge that reading the signs and onboarding the correct tools, restaurants and caterers can begin to thrive again.…

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by Martin Boyd

Patience for Tomorrow's World

For those of a certain age, the phrase ‘Tomorrow’s World’ may conjure up a 1970s TV programme, showcasing the next ‘new thing’: Electric cars, Mobile Phones, Compact Discs, touchscreens, HD (but it…

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