A quick update to say that I am a dad! My baby boy was born one month ago and mum, dad and baby Pete are all well. Well, mum and dad are pretty tired, and in our dozy confusion over the last few…

Email marketing is an inexpensive and effective way to keep in touch with your customers. And now Spoonfed has made it easy for you to do just that. We've integrated with Mailchimp, one of the world's top email marketing providers…

Dear Santa, Would it be possible to reach out to last year’s customers and new potential ones with an email campaign well before the holiday season…

If you follow us on Twitter you might have seen that we recently went to Vivatech, the technology exhibition in Paris. It’s a great event that brings together innovative companies of all sorts…

There are a lot of unknowns right now in the catering industry. Economically and politically it’s hard to predict what the rest of 2017 will have in store, but a recent report from the British Hospitality Association sheds some light on the state of the industry…

Standing in line at McDonalds last week, I was struck by how quickly things have changed in the QSR industry in a short time. McDonalds now offers table service for smartphone orders; large, touchscreen ordering screens; and they accept job applications by Snapchat…

The world around us is evolving at an unprecedented pace. And of course, the most significant difference over the past decade has been the speed with which the internet has transformed the world we…

Waiting in the foyer for a sandwich platter to arrive, it’s easy to forget just how much food and drink delivery has changed the world. I read the other day that when the US went to war in 1941, Coca Cola’s president announced that “every man in uniform gets a bottle of Coca-Cola for five cents…

The key to retaining customers? Provide better service than your rivals.It’s simple when you put it like that, but how can you maintain the edge in a catering market that’s subject to stiff competition…

We recently read a great article on The Caterer website, written by Peter Ducker, Chief Executive at the Institute of Hospitality. The article details the importance of businesses ‘working smarter, not harder’…