The avoidance of ‘down-time’ is a perennial concern for caterers. Periods of little or no business and the impact these have on cash flow has long been part and parcel of the industry…

Customers often want more for less! When a Customer asks for a discount, always be prepared. Have a script! If you don't know what to say, you'll end up conceding something you shouldn't…

The role of cooking in the modern world has shifted; originally seen as a necessity to provide fuel for the family, it has become an activity where amateur chefs can display their creativity…

Sometimes I think there should be a reality show that looks behind the scenes at what goes on in a in a busy catering operation. Cameras capturing what’s happening in the kitchen, in the office as the phones ring, in the van with the drivers…

1. You spend the majority of your day doing repetitive tasks 2. You find yourself rewriting notes over and over and over again 3. Off the top of your head you couldn’t name your top 10 customers…

The catering industry is high-pressure at the best of times, but when a clients’ image is resting on the performance of your catering team, there is little room for error. As the caterer, you bear responsibility for getting orders right…

Increasingly, caterers delivering food to offices are utilising email marketing tools as the means by which they communicate their promotions to their customers…

In a recent article for Forbes magazine, food and tech reporter Zalmi Duchman has shown us how in the world of corporate lunches, online ordering is overtaking the more traditional phone order…

Do you ever feel like you have bitten off more than you can chew? Incorporating catering into your business mix is a savvy strategy for generating a new revenue stream and maximising resources during down-time, but it doesn’t come without its challenges…

Spoonfed has today released a new Diary feature to help our Customers keep track of their business - see the points of stress on your business in the coming week and plan for them…